Bosfora Hotel Besiktas - Privacy Policy, Distance Sales Agreement

The subject matter of this agreement is related to the accommodation service to be offered to the “CUSTOMER” in exchange for the service fee to be received from the CUSTOMER by the “HOTEL” upon acceptance of the reservation request in accordance with the accommodation request notified by the “CUSTOMER”, which is a party to the agreement, and this agreement has been concluded between the parties under the following conditions. Dec.


Terms of Accommodation Service:
1.1. The Customer who will make the stay agrees and undertakes to submit his/her identity information and documents to the Hotel Management and to sign the lighting text presented to him/her by the Hotel Management during his/her entrance to the Hotel.
During the check-in to the Hotel, the Customer's identity with the service information purchased will be checked by the Hotel Authorities, and all legal and criminal liability arising from the Customer's providing false and/or untrue information to the Hotel Management will belong to the Customer, the business has been unconditionally accepted and committed by the Customer with this agreement.

1.2. The customer agrees and undertakes that he has read the preliminary information form delivered to him by the Hotel regarding the service he has purchased and that he has approved its contents.
The customer and the people who will make the stay, e-mail, message to the Hotel Management stating that they have accepted the preliminary information form, etc. after submitting a written declaration with the job, this service agreement enters into force in a way that has legal consequences between the parties and binds the parties, this issue is subject to the Decrees of the parties.


1.3. The Customer agrees, declares and undertakes that he accepts these terms of business accommodation service on behalf of other people who will stay with him, and again receives consent and consent from these people to share personal data of people who will stay with him, that the Customer is fully responsible for sharing personal data of people who will stay with him with Hotel Management, that he is obliged to correctly provide mandatory information to Customers in the accommodation service, such as first name, Citizenship Number, that he is obliged to inform other people who will stay with him about the scope of preliminary information, otherwise he understands that he will be responsible under the relevant legal regulations.


1.4. The Customer agrees and undertakes that all kinds of responsibilities related to the contents of his baggage and baggage belong to him individually; that he is obliged to track and check all the items he has with him, that the Hotel and its employees have no legal and/or criminal liability for lost, stolen, lost belongings, valuables, and therefore he will not make any claims against the Hotel Management and Hotel employees.


1.5. The Customer accepts and undertakes that he is obliged to comply with the laws and practices to which the Hotel he is staying is subject.
The Customer is obliged not to endanger the safety/integrity of life and property of other Customers Staying at the Hotel, Hotel employees and other third parties on site; the business accepts, declares and undertakes by this agreement that it will be personally liable by law for all material/moral damages that may arise if the third parties endanger the safety/integrity of life and property.
If the Hotel determines that the Customer has committed illegal actions, the Hotel will not perform the service subject to this contract for the right reason, and in such cases, the Hotel management will not refund the fee to the Customer, and these issues are unconditionally accepted by the Customer. The Customer agrees and undertakes that he will immediately cover all kinds of material and moral damages caused by the Hotel at the Hotel's initial request, without any notice or notice.


1.6. The Customer agrees, declares and undertakes that the costs of extra food and beverages, personal expenses and all goods and services other than the defined service that are outside the scope of the accommodation service purchased by the business with this contract will be paid by him personally.


1.7.The hotel accepts that the Customer's statement is correct for reservations where age action is applied.
The customer's control of the declaration with official documents will be carried out by the hotel during check-in. Paid Decrees that if the Hotel determines that there is a difference between the Customer's declaration and the document, the Customer unconditionally accepts and undertakes that he/she will pay all the fee differences that will arise to the Hotel.


1.8.The Customer agrees and undertakes that no matter what time he arrives at the Hotel, he will check into the facility at 14:00 at the earliest on the day of check-in to the Hotel, and no matter what time he leaves the Hotel, he will leave the facility at 12:00 at the latest.


1.9 It is forbidden for young children under the age of 12 to enter the pool without their parents. The responsibilities of the children belong to the parents / Customer and are subject to the advance acceptance of the Customer, for which the Hotel has no responsibility in this regard.




2. About the Contract Price and Payments


2.1. The service fee to be offered to the Customer by the hotel is 10%, 5% VAT on the stay.
There will be no charge for guests aged 0-6 who will stay at the hotel, there will be a 50% discount for guests aged Dec 7- Dec 12, and guests aged 13 and over will be charged the full price. This issue is at the Customer's acceptance.

2.2.Pays paid paid paid via the online booking and payment system, the Customer agrees and undertakes that he will enter his credit card information into the payment system during the payment, if the payment is made with someone else's card information, the responsibility will belong to the Customer personally and the Hotel will not refund the service fee in any way.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pazarlama.pay.
The customer will present the credit card used for paying when registering the Hotel reservation to the hotel employee at the time of check-in, or a photocopy of the front of the credit card.
Paying paid via the Online payment system, the Customer agrees with the Customer that the Hotel will not be held responsible in any way for the damage that the Customer will suffer if the Customer's information and documents are found out by third parties due to the Customer's mistake caused by him during the payment via the Online payment system.

2.3. The reservation made by the customer will become final with the paying of the entire contract price. In case the Customer does not pay the contract price at the time of booking, the Hotel reserves the right to cancel the booking and this is subject to the Customer's acceptance.

2.4. Pays payable to the Hotel The Customer accepts and undertakes that the Customer is responsible for the disputed service charge and any damages, together with the legal interest to be processed from the date of booking, if the bank fails to pay the service charge to the Hotel or receives a refund for the alleged unfair and unlawful use by unauthorized persons of the credit card used by the Customer to pay the accommodation fee after the performance of the service in question. The Customer accepts and undertakes that the Customer is responsible for the disputed service charge and any damages.




3. Other Provisions


3.1. Since contact information such as address, telephone, e-mail shared by the Customer during the booking and purchase phase will be used for notifications, accurate and complete notification of contact information is essential; In case of notification contrary to the conditions specified by the Customer, all responsibility for the damage that the Hotel will suffer belongs to the Customer.

3.2. In the event of disputes occurring between the parties, the provisions of the applicable law and the Decrees of jurisdiction of the applicable country's law will be applied.
3.3. Unless the address changes belonging to the parties are notified in writing, all kinds of notifications to be made to the addresses in this business agreement will be considered valid.




4. KVKK Provisions

All personal data transmitted from the Customer to the Hotel during the performance of this contract may be shared by the Hotel with the group companies, business partners, suppliers, shareholders, judicial and administrative authorities, authorized legal entities of private law to which the Hotel is affiliated. This issue is subject to the Customer's acceptance in advance.


Customer, Business separately from this agreement, to the Hotel's clarification text regarding the processing and sharing and transfer of personal data www.merithotels.com he will be able to reach from his site.




5. privacy

Unless otherwise stated, the Parties will keep confidential all written or oral information (“Confidential Information”) that will be transferred to the other Party by any of the Parties prior to the signing of this Agreement and during the period of its entry into force confidential and will not transfer it to third parties and institutions. These Confidential Information may be used for the purpose of performing the service subject to the Contract, except for the parts of the Contract that are in the public domain without any violation of the Agreement, if judicial or administrative authorities request Confidential Information within the framework of the law, this Confidential Information will not be used in any other way. If Confidential Information is disclosed without the consent of the Party that owns the Confidential Information, the disclosing Party is obliged to compensate for the damages that the Party whose Confidential Information is disclosed will suffer for this reason. This commitment of the Parties will also be valid indefinitely in the event of the termination of this Agreement for any reason.

The parties accept, declare and undertake this business agreement.